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Product Designer

Orb

Orb

Product, Design
San Francisco, CA, USA
Posted on Tuesday, April 16, 2024

Mission

Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage—whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company.

We are reimagining billing and invoicing for this era of hybrid pricing in software. Billing is no longer just a finance problem, but also a high-stakes engineering observability problem that customers urgently need solved. At Orb, we take a developer-first, data infrastructure approach to this problem. We make it possible for companies to fully automate their current billing process, and to evolve their monetization strategy over time.

Orb supports the end-to-end workflow for revenue: developers love our product’s extensibility and intuitive API, product managers become empowered to iterate on pricing and packaging much faster, finance teams get fine-grained reporting to facilitate revenue recognition, and customer-facing teams benefit from the transparency Orb brings to the customer relationship.

About Us

Our founding team has experience from companies like Stripe, Asana, Plaid, Cloudflare, and Autodesk. We’ve raised $19.1 million in funding from top-tier investors like Menlo Ventures, Greylock, base case, South Park Commons, and Scribble, as well as founders and operators from companies like Vercel, Plaid, Datadog, Notion, Asana, HubSpot, and more.

Working at Orb

When you meet our team, you’ll see we’re a group of dedicated and kind individuals who care deeply about solving what is one of the most mission-critical problems for any business.

Every one of us has outsized impact on the business, our product, and our customers—we hold ourselves to a standard of excellence, with the empowerment to take risks and the judgment to focus our time on maximizing leverage.

We are not a culture of long hours, but we approach our work with intensity and a sense of urgency. With a product like ours, minutes matter: we can help accelerate other businesses tremendously if we’re focused on building quickly while maintaining critical attention to detail. When we’re ‘on’, we’re on; we work hard, then we go home.

We will focus on setting you up for success, with the right expectations and enablement. We coach on outcomes, not inputs or style. We show up for each other with kindness, which earns us the ability to have difficult conversations with trust by default and openness to feedback.

As a growing organization, we value in-person collaboration. We see it as a way to achieve our mission faster, in an environment of rapid ideation, strong alignment, and that energy that makes work more fun.

Role & Impact

As an early designer at Orb, you’ll drive the end-to-end design process, from early discovery research through to implementation. You’ll own solutioning and vision setting for Orb’s revenue reporting and invoicing products in partnership with your team

Our team is thoughtful about what makes a world-class user experience. We value opinionated defaults with strong safeguards–and will look to you to help guide our users to the best outcomes.

Day-to-day this might include:

  • Leading user research sessions to understand workflows, discover pain points, and gather feedback on prototypes.

  • Brainstorming with engineers and product managers on solution shape for new initiatives

  • Participating in design crit—proactively seeking and providing feedback

  • Partnering with engineers to ensure implementation matches design intent

  • Collaborating with other designers to contribute to and evolve our design system

About You

  • 5+ years of professional design experience, preferably in B2B SaaS

  • You excel at distilling complex workflows into intuitive user experiences

  • You are a strong communicator that thrives with cross-functional collaboration and are excited about collaborating with product and engineering counterparts

  • You work iteratively, sharing early and often

  • You think in systems and are constantly evaluating how your design decisions interact with the entire product ecosystem

  • You are able to break large design initiatives into smaller, shippable pieces without sacrificing usability.

  • You have an exceptional eye for detail

  • Based in the San Francisco Bay Area or willing to relocate (with support from Orb)

Bonus points if you:

  • Get excited about content design/UX copywriting

  • Have experience working on products that are designed for accounting and finance personas

In order to thoughtfully scale the company and avoid downstream inequities, we don’t use leveling titles at Orb. You will not see us use prefixes like “Senior” in our job descriptions. We include experience requirements for every role and compensate employees based on their experience and internal level within Orb.

Benefits

  • Medical insurance - 100% coverage for you and dependents

  • Dental, vision, and life insurance

  • Unlimited PTO, with 15 days minimum encouraged

  • 401k plan

  • 16-week paid parental leave with equity vesting

  • Commuter stipend

  • Catered lunches in the office

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.