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Account Manager

Atlys

Atlys

Sales & Business Development
Mumbai, Maharashtra, India
Posted on Saturday, August 19, 2023

Account Manager

Location
Mumbai
Experience
2+ years
Status
Open
Team
Customer Success

Job Description

We are looking for Account Managers with an entrepreneurial mindset, who will play a vital role in manage existing travel agent accounts, maximising revenue from them and building long-term relationships to ensure a seamless experience. This role requires you to set your own targets, extremely high EQ, perseverance, ability handle pressure and multi-task.
Roles and Responsibilities:
Grow and maintain commercial ties with multitude of travel agents and grow their business with Atlys.
Focus on growing revenue through cross-selling, upselling, and operational execution.
Foster meaningful connections with existing customers and new contacts, conducting regular health checks and ensuring seamless engagement with Atlys' products.
Deliver immediate and accurate resolutions, responding promptly to user needs, and enhancing their experience with Atlys.
Collaborate across teams, author and manage transparent reporting, and identify new initiatives for continuous improvement and innovation.
Identify issues with the product and convey it to the product team.
Assist in creating robust and scalable processes that reflect Atlys' commitment to offering the best service to its agents.
Collaborate with sales, product, engineering and marketing teams.
Build in-depth understand of our products and give demos or solve product queries.
Maintain and analyse performance data of agents.
Stay updated on industry insights and opportunities for strategic planning and growth.
Experience and Skills you MUST have:
At least 2 years sales experience in the travel industry
Proven record in managing key clients, creating values, and ability to handle operational tasks
Excellent communication and interpersonal skills
Ability to build relationships and high emotional intelligence
Prior experience in acquiring or managing travel agents or in visas or insurance is a big plus
Proficient with using CRMs and google sheets
Ability to handle pressure and bias for action

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